We will refund the amount corresponding to the application fee and, if applicable, the deposit, if you do not get a place at the University or Study Centre, in the degree that you have indicated as an option in our booking form or in any of the degrees requested in the city where you have made your university pre-enrolment and which must coincide with your 1st option in the university pre-enrolment.
It is essential that you upload a copy of the official document of non-admission from the university or the study centre in the User Zone.
If you do not have this document, you must send us a copy of the results sheet of the allocation of places (university pre-enrolment) and the registration form of the university in the city where you have finally enrolled. In addition, you must send us these documents justifying the non-admission.
Si no consigues el visado de entrada en España y envías un documento oficial justificativo en el plazo de una semana desde la comunicación de la denegación, y antes de la fecha de inicio del contrato.
If you do not obtain a visa to enter Spain and you send an official supporting document within one week of being notified of the refusal, and before the start date of the contract.
We recommend that you read the conditions of refund and non-refund of the booking payment and the deposit in section 5 of the Booking Request Conditions that you will find during the booking process.